Hospitality Suite
Excellence in Customer Experience
Transform your hospitality career with courses designed by industry experts who understand the unique challenges of the sector. From conflict resolution and customer service excellence to food safety and team leadership, our modules prepare you for real-world hospitality scenarios. Perfect for front-line staff, supervisors, managers, and anyone looking to advance in hotels, restaurants, events, or tourism with practical skills that immediately improve guest satisfaction.
- Alcohol Personal Licence Holder
- Licensed Premises Staff Training
- Drug & Alcohol Awareness
- Level 1 Food Safety – Catering
- Level 1 Food Safety – Manufacturing
- Level 1 Food Safety – Retail
- Level 2 Food Safety – Catering
- Level 2 Food Safety – Manufacturing
- Level 2 Food Safety – Retail
- Achieving Food Hygiene Rating Level 5
- Allergen Awareness
- Introduction to HACCP Level 2
- Fire Marshal
- Basic Fire Safety Awareness
- Fire Extinguisher
- Control of Substances Hazardous to Health (COSHH)
- Conflict Resolution in the Workplace
- Emergency First Aid at Work – Online Annual Refresher
- Anti-Bribery & Corruption
- Anti-Money Laundering
- Supervising Food Safety – Level 3
Alcohol Personal Licence Holder
This course is intended to provide you with the knowledge you need to complete the test to become a personal licence holder. It covers all the major topics relating to UK licencing law, responsibilities and penalties for breaching these. It also looks in detail at the issue of age verification including interactive elements to support learning in this area.
Approved by Institute of Hospitality, CPD & Laser Awards – Duration 90 mins* – £125.00
Free Trial Buy Now User LoginLicensed Premises Staff Training
This course is aimed at anyone that works on licensed premises and gives them an overview of key topics relating to UK licencing law, responsibilities and penalties for breaching these. It also looks in detail at the issue of age verification including interactive elements to support learning in this area.
Approved by Institute of Hospitality & CPD – Duration 60 mins* – £35.00
Free Trial Buy Now User LoginDrug and Alcohol Awareness
This course is intended to provide you with the information you need to understand and spot the signs of drug and alcohol misuse. It covers the legal and social implications for the individual and your company, including policies to protect staff and business interests.
Approved by CPD, IIRSM & Institute of Hospitality – Duration 80 mins* – £35.00
Free Trial Buy Now User LoginLevel 1 Food Safety – Catering
Food safety combines practices to reduce health hazards in catering settings: premises hygiene, personal hygiene, pest control and waste management. This Level 1 course covers essential measures for a safe kitchen environment.
Approved by IOSH, Institute of Hospitality, IIRSM, Gatehouse Awards & CPD [Also Meets Irish Legislation] – Duration 50 mins* – £15.00
Free Trial Buy Now User LoginLevel 1 Food Safety – Manufacturing
This Level 1 course focuses on hazard control in food manufacturing, covering risk assessment, contamination prevention and hygiene best practices.
Approved by IOSH, Institute of Hospitality, IIRSM, Gatehouse Awards & CPD [Also Meets Irish Legislation] – Duration 50 mins* – £15.00
Free Trial Buy Now User LoginLevel 1 Food Safety – Retail
Minimise hazards in a retail food setting through proper handling, storage, hygiene and contamination controls with this Level 1 course.
Approved by IOSH, Institute of Hospitality, IIRSM, Gatehouse Awards & CPD [Also Meets Irish Legislation] – Duration 50 mins* – £15.00
Free Trial Buy Now User LoginLevel 2 Food Safety – Catering
Advanced hazard control for catering environments, including legal requirements, temperature control and managing food safety management systems.
Approved by Institute of Hospitality, IIRSM, Gatehouse Awards & CPD [Also Meets Irish Legislation] – Duration 75 mins* – £25.00
Free Trial Buy Now User LoginLevel 2 Food Safety – Manufacturing
Comprehensive food safety management in manufacturing, covering process controls, equipment sanitation and HACCP fundamentals.
Approved by Institute of Hospitality, IIRSM, Gatehouse Awards & CPD [Also Meets Irish Legislation] – Duration 75 mins* – £25.00
Free Trial Buy Now User LoginLevel 2 Food Safety – Retail
Enhanced retail food safety training on legislation, allergen management and quality assurance protocols.
Approved by Institute of Hospitality, IIRSM, Gatehouse Awards & CPD [Also Meets Irish Legislation] – Duration 75 mins* – £25.00
Free Trial Buy Now User LoginAchieving Food Hygiene Rating Level 5
Understand how the Food Hygiene Rating Scheme works, scoring criteria, appeals and best-practice tips for securing a Level 5 rating.
Approved by IOSH, CPD, IIRSM & Institute of Hospitality – Duration 50 mins* – £35.00
Free Trial Buy Now User LoginAllergen Awareness
Covering food allergens and intolerances, legislation on 14 controlled allergens and practical steps to manage and monitor allergen risks.
Approved by IIRSM, Gatehouse Awards, Institute of Hospitality & CPD – Duration 100 mins* – £35.00
Free Trial Buy Now User LoginIntroduction to HACCP Level 2
Identify critical control points and hazards in the food chain, learn control measures and how to respond if critical limits are breached.
Approved by Institute of Hospitality, IIRSM, Gatehouse Awards & CPD – Duration 80 mins* – £35.00
Free Trial Buy Now User LoginFire Marshal
Equip yourself to carry out Fire Marshal duties. Includes all content from Basic Fire Awareness and Fire Extinguisher courses.
Approved by Institute of Hospitality, IIRSM, Gatehouse Awards & CPD – Duration 220 mins* – £35.00
Free Trial Buy Now User LoginBasic Fire Safety Awareness
Identify and reduce fire risks in any workplace. Covers prevention, response protocols and safe evacuation procedures.
Approved by IOSH, Institute of Hospitality, IIRSM, Gatehouse Awards, CPD & IFE – Duration 60 mins* – £25.00
Free Trial Buy Now User LoginFire Extinguisher
Learn types of extinguishers, matching to fire classes, risk assessment and a hands-on simulation to test your knowledge.
Approved by IOSH, Institute of Hospitality, IIRSM, Gatehouse Awards & CPD – Duration 25 mins* – £25.00
Free Trial Buy Now User LoginControl of Substances Hazardous to Health (COSHH)
Essential knowledge on hazardous substances, legal duties, risk controls and safe handling procedures.
Approved by IIRSM & Institute of Hospitality – Duration 125 mins* – £35.00
Free Trial Buy Now User LoginConflict Resolution in the Workplace
Explore triggers of workplace conflict, de-escalation techniques and strategies to restore productive working relationships.
Approved by Institute of Hospitality, IIRSM & CPD – Duration 45 mins* – £35.00
Free Trial Buy Now User LoginEmergency First Aid at Work – Online Annual Refresher
Refresh your First Aid skills with common scenarios, scene assessment and action protocols to boost survival odds until emergency services arrive.
Approved by IIRSM, Institute of Hospitality & CPD – Duration 150 mins* – £35.00
Free Trial Buy Now User LoginAnti-Bribery and Corruption
Learn UK Bribery Act provisions, policy design, management systems and response strategies to prevent organisational corruption.
Approved by Institute of Hospitality & CPD – Duration 50 mins* – £35.00
Free Trial Buy Now User LoginAnti-Money Laundering
Understand money-laundering methods, legal frameworks and how to implement detection controls and reporting protocols.
Approved by Institute of Hospitality & CPD – Duration 50 mins* – £35.00
Free Trial Buy Now User LoginSupervising Food Safety – Level 3
Detailed Level 3 training on food hazards, hygiene legislation, system design and implementation of a professional Food Safety Management System.
Approved by Institute of Hospitality, IIRSM, Gatehouse Awards & CPD – Duration 260 mins* – £125.00
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